• On-Demand services have no monthly commitment. Onsite appointments have a one-hour minimum; remote appointments have a 30-minute minimum.
• Peace of Mind memberships include monthly onsite and remote support allowances. Unused hours expire each month and cannot be carried forward.
• All included support time is shared among covered household members or authorized business users.
• Residential memberships cover one household at one service address.
• Maintenance, troubleshooting, instruction, and guidance count toward included support hours.
• Additional support is available at standard hourly rates, less the applicable membership discount.
• Hardware, software subscriptions, replacement parts, and major projects are billed separately.
• Onsite support is available within our designated service area during normal business hours.
• Priority scheduling does not guarantee immediate service.
• Next-business-day business onsite response is subject to scheduling availability, business hours, request cutoff, and service area.
• Membership eligibility, cancellation terms, and applicable service conditions are provided before enrollment.

• Computer and laptop setup
• Wi-Fi and internet troubleshooting
• Smart phone and tablet setup & help
• Smart TV and streaming setup
• Smart home and IoT assistance
• Printer and device connectivity
• Software installation and updates
• Performance optimization and cleanup
• Email and account configuration
• Basic security and scam prevention guidance
• Social media and personal web pages

Dedicated Seniors Services: 

• Quick remote assistance for common issues
• Smartphone & Tablet guidance
• Computer basics and everyday help
• Email, texting, and video calling assistance
• Online safety and scam awareness
• Password and account guidance
• Photo and file organization
• Smart TV and streaming assistance
• Printer and device setup
• Internet and Wi-Fi help
• Personalized one-on-one coaching
• Technology confidence building
• Patient explanations without technical jargon
• Digital Estate Planning
• Discounted in-home visits when needed

• Faster and more reliable technology
• Less frustration and confusion
• Better connectivity throughout the home
• Friendly support in plain English
• Personalized recommendations and guidance

Dedicated Seniors Services: 

• Increased confidence using technology
  Less frustration and confusion
• Safer and more secure online habits
• Better communication with family and friends
• Personalized support at your own pace
• Friendly guidance in simple, clear language
• Improved independence and comfort with technology
  IDEAL FOR:
• Seniors living independently
• Families helping aging parents
• Clients uncomfortable with modern technology
• Anyone wanting patient, trusted guidance

Personal and personalized services at your home with simple and clear explanations for anything and everything that your family needs:

• New computer, tablet, or smartphone setup and existing data migration
• Home office optimization, best practices
• Wifi testing and optimization
• Password management setup
• Backup solutions for your most important personal digital data
• In-home support visits for any technology-related upgrade, issue, or fix
• Digitize and restore old photos, audio recordings, and videos from cassettes, tapes, and most of the older analog formats
  And many more…

Dedicate Seniors services: 

Personal and patient technology support designed around your specific needs and comfort level:

• New iPhone, iPad, or computer orientation
• Home visits for setup and training
• Step-by-step written guidance and notes
• Smart home and voice assistant setup
• Online shopping and banking guidance
• Digital photo organization and backup
• Family coordination and device syncing
• Technology refresh and simplification
• Remote support sessions when needed
• And many more…